TERMS AND CONDITIONS
1. RESERVATION POLICY
Please make advance reservations online to assure room availability at www.vikasa.com or by email to stay@vikasa.com. A 100% deposit is required to obtain a confirmed reservation. Please note the cancellation policy before committing to a reservation.
2. DEPOSITS & PAYMENTS POLICY
(A) For individuals, to confirm your reservations, 100% of the entire stay must be paid. We accept payments through Asia Pay and bank transfer.
(B) For teacher training reservations a deposit is required to secure the booking. Full amount is payable no later than 45 days prior to start of the course. All deposits are non-refundable.
(C) For hosted retreats reservations a deposit is required to secure the booking for a minimum of 15 rooms. Room allocation must be finalized 60 days prior to event. Full amount is payable no later than 60 days prior to the event. All deposits are non-refundable. Event cancellation or change of dates means deposit is lost.
3. CANCELLATION POLICY
Vikasa is not responsible for weather conditions, personal emergencies or schedule changes. Should your plans change, be sure to inform us within the following guidelines for a refund of your deposit. If the cancellation does not meet guidelines, the deposit will be retained. In the event that you wish to check out early, shorten stay is subject to whole period charge whether or not you stay the whole period (Including accommodation and wellness programs), you are responsible for the entire reservation and will be charged as such if the remainder of the reservation cannot be rebooked. If you know that you are changing your plan, please contact us as early as possible.
The cancellation policy can be applied in these conditions:
3. A. For individual’s reservations
(a) More than 30 days prior to scheduled arrival – refundable (minus 10 % of administration and banking fee)
(b) 15-30 days prior to arrival – Minus cost of first night, the remaining balance can be used for your future stay at Vikasa Yoga Retreat, valid for 12 months. We do not REFUND IN CASH.
(c) 0-14 days prior to arrival – No refund
3. B. For yoga teacher training reservations:
(a) More than 45 days prior to scheduled arrival – Deposit is not refundable but fully transferrable to a future YTT.
100% refund of the remaining balance.
(b) Less than 45 days prior to arrival – No refund or transfer of deposit or balance payment.
3. C. For groups reservations
(a) More than 60 days prior to scheduled arrival – Deposit is not refundable
Refund of the remaining balance minus 10 % of administration and banking fee.
(b) Less than 60 days prior to arrival – No refund
4. REFUND POLICY
Vikasa Yoga Retreat will process the refund within 14 working days. The additional 10 % of administration and banking fee will be charged. The refund amount depends on numerous factors such as the hotel’s cancellation policy, time of cancellation and processing fees. The processing by the third part can take between 1-2 weeks until the amount shows back on your bank account statement, Asia Pay online can take up to 2 month. Reasons for this are the billing cycle of your bank and processing time of the bank and other channels. Please contact your bank directly for time estimates and for any required information. For more details see cancellation policy above.
5. NO SHOW (NO ARRIVAL TO THE HOTEL) POLICY
If you fail to arrive at the hotel on the arrival date without notification to the Hotel, the entire reservation will be cancelled automatically by the hotel and you will be charged with the entirety of your reservation. If you will arrive later than your scheduled arrival date, please urgently contact us so that we can keep the room for you for the rest of the nights. Otherwise as mentioned above, the entire reservation will be auto-cancelled and no refund will be issued.
6. LIABILITY
You agree on behalf of yourself (and all your personal representatives, heirs, executors, administrators, agents, and assigns) to release and discharge Vikasa (and affiliates, related entities, employees, agents, representatives, successors, and assigns) from any and all claims or causes of action (known or unknown) arising out of negligence, whether active or passive, or any of Vikasa affiliates, employees, agents, representatives, successors, and assigns. This waiver and release of liability includes, without limitation, injuries which may occur as a result of (a) your use of any equipment or facilities which may malfunction or break, (b) improper maintenance of any equipment, premises or facilities, (c) negligent instruction or supervision including (d) services performed by employees (e) slipping or tripping and falling while on any portion of a premises or while traveling to or from training, including injuries resulting from activities performed on or off premises.
WEBSITE PRIVACY POLICY
1. INTRODUCTION
(A) The terms and conditions listed below shall govern the use of the website VIKASA
(B) By using VIKASA you have accepted the terms and conditions in accordingly and in full.
(C) Our website uses cookies, therefore, by using our website you consent to our use of cookies in accordance with the terms of our Privacy Policy.
2. COPYRIGHT NOTICE
Copyright (c) VIKASA We own and control or have permission to use all of the copyrights and other intellectual property rights in our website and the material on our website.
3. LICENSE TO USE WEBSITE
(A) You are permitted to:
(a) view pages from our website
(b) download pages from our website
(c) print pages from our website
(d) stream audio and video files from our website
Subject to our terms and conditions.
(B) You are only permitted to use our website for your own personal and business purposes, you must not use our website for any other purposes, except as permitted by these terms and conditions, you must not edit or otherwise modify any material on our website.
(C) Unless you own or control the relevant rights in the material, you must not:
(1) republish material from our website (including republication on another website);
(2) sell, rent or sub-license material from our website;
(3) show any material from our website in public;
(4) exploit material from our website for a commercial purpose; or
(5) redistribute material from our website.
(D) We reserve the right to restrict access to parts of our website at our discretion; you must not circumvent or bypass any access restriction measures on our website.
4. ACCEPTABLE USE
Website users must not:
(a) Take any action that causes damage to the website or impairment of the performance of the website;
(b) Use our website in any way that is unlawful, illegal, fraudulent.
(c) Use the data collected from this website for any direct marketing activity.
5. REGISTRATION AND ACCOUNTS
(A) You may register for an account with our website as an author by contacting us.
(B) You must notify us immediately if you become aware of any unauthorized use of your account.
(C) You must not use any other person’s account and take reasonable measures to protect your account details.
6. USER IDS AND PASSWORDS
(A) If you register for an account with our website, you will be asked to select a user ID and password.
(B) You must keep your password confidential.
(C) You are solely responsible for any activity on our website arising out of any failure to keep your password confidential.
7. CANCELLATION AND SUSPENSION OF ACCOUNT
(a) We are entitled to:
(b) suspend your account
(c) cancel or edit your account
8. LIMITED WARRANTIES
8. (A) We do not warrant or represent:
(a) the completeness or accuracy of the information published on our website;
(b) that the material on the website is up to date; or
8.(B) We reserve the right to discontinue or alter any of our website services, at any time in our sole discretion without notice or explanation. You will not be entitled to any compensation or other payment upon the discontinuance or alteration of any website services, or if we stop publishing the website.
9. BREACHES OF THESE TERMS AND CONDITIONS
Without prejudice to our other rights under these terms and conditions, if you breach these terms and conditions in any way, or if we reasonably suspect that you have breached these terms and conditions in any way, we may:
(a) send you one or more formal warnings
(b) temporarily suspend your access to our website
(c) permanently prohibit you from accessing our website
(d) block computers using your IP address from accessing our website
(e) commence legal action against you, whether for breach of contract or otherwise; and/or
(f) suspend or delete your account on our website.
10. VARIATION
(A) We may revise these terms and conditions at times where we see it to be necessary.
(B) The revised terms and conditions shall apply to the use of our website from the date of publication of the revised terms and conditions on the website, and you hereby waive any right you may otherwise have.
11. ASSIGNMENT
(A) You hereby agree that we may assign, transfer, sub-contract or otherwise deal with our rights and/or obligations under these terms and conditions.
(B) You may not without our prior written consent assign, transfer, sub-contract or otherwise deal with any of your rights and/or obligations under these terms and conditions.
12. SEVERABILITY
If a provision of these terms and conditions is determined by any court or other competent authority to be unlawful and/or unenforceable, the other provisions will continue in effect.
13. THIRD PARTY RIGHTS
These terms and conditions are for our benefit and your benefit, and these terms and conditions are not intended to benefit or be enforceable by any third party.
14. ENTIRE AGREEMENT
These terms and conditions, shall constitute the entire agreement between you and us in relation to your use of our website and shall supersede all previous agreements between you and us in relation to your use of our website.
15. OUR SERVICE
(A) While VIKASA ensures that the content, services and links are accurate, it does not represent or warrant its accuracy, adequacy or completeness. VIKASA is not responsible for any loss suffered as a result of or in relation to the use of our material or reliance on the provided links and material. To the extent permitted by law, VIKASA excludes any liability, including any liability for negligence, for any loss, including indirect or consequential damages arising from or in relation to the use our service.
(B) As a condition of your use you agree that you will not:
- violate any laws;
- be false or misleading;
- infringe any third-party right;
- distribute or contain spam, chain letters, or pyramid schemes;
- copy, modify, or distribute any other person’s content without their consent;
- use any robot spider, scraper or other automated means to access and collect content for any purpose without our express written permission;
- harvest or otherwise collect information about others, including email addresses, without their consent.
(C) The customer agrees and acknowledges that VIKASA may disclose information relating to our service, which to the extent previously, presently, or subsequently disclosed to the customer is hereinafter referred to as “Proprietary Information” of Siddhi Yoga. It is therefore agreed the customer will hold all propriety information in strict confidence.
16. LIABILITY
You agree to use this service at your own risk. You agree that are not liable for any harm resulting from posts, or any user conduct.
VIKASA will not be liable for warranties & conditions of any products, posts or services featured. We exclude all liability for any indirect, incidental, special, consequential or punitive damages.
You accept that we have an interest in limiting the personal liability of our officers and employees and, having regard to that interest, you acknowledge that we are a limited liability entity; you agree that you will not bring any claim personally against our officers or employees or company in respect of any losses you suffer in connection with our website or service.
By agreeing to our service you agree to exclude us in any liability, including any liability for negligence, for any loss, including indirect or consequential damages arising from or in relation to the use of our service.
17. JURISDICTION
These terms and conditions shall be governed by and construed in accordance with the laws applicable to Thailand.
