HOSTED GROUP FAQS
FREQUENTLY ASKED QUESTIONS
Retreat Host FAQ’s
How much is the deposit and how does it work?
The deposit must be paid to secure your rooms. It is 30,000 THB for 5-9 rooms, or 60,000 THB for 10 rooms or more. The deposit is non refundable and non transferable.
When is the balance due?
The final invoice for all the rooms you have sold will be sent to you 60 days before the arrival date for payment. At this stage, all unsold rooms are released back to Vikasa and you are only charged for the rooms that you have sold.
What if I sell more places within that 60 day period before the retreat starts.
If you do sell more places, please check with us first via email to ensure availability. Once we confirm there is a room available, we will add it to your room block. We will issue an extra invoice before your arrival to cover any rooms sold within the 60 day period.
How many rooms do I need to sell for the Yoga Sala to be included?
You need to sell 5-9 rooms for the yoga sala to be included.
How many rooms do I need to sell to get a free room?
You need to sell 10 rooms to get a room free. That is not an extra room (11 rooms) You still have 10 rooms but one of them is complimentary (not charged).
What if I sell less that 5 rooms
If you sell less than 5 rooms you have to pay individual rates for each guest- groups rates are not valid. You need to sell 5 or more rooms to get the special group rates.
How much is it for offsite guests to come to the retreat?
For off-site guests the price is THB 1,200 (+7%VAT) per night which gives them access to all Vikasa facilities and their two meals a day (brunch and dinner). This is only allowed when Vikasa cannot accommodate guests due to room availability.
What if a guest cannot eat the buffet meals due to dietary requirements?
That guest can have 300 baht (+7% VAT) THB credit for each meal (daily brunch and dinner) to be used on the a la carte menu instead. This will be deducted from their final bill. Please note that if a guest chooses to opt out of the buffet, the credit will apply for the entire stay. It’s not possible to receive a credit on some days and have the buffet on others.
What are the beds in each room?
All of the Prana Cabana rooms including Prana Cabana Plus have King/queen size beds with some twin options. Lotus Pad and Prana Pad rooms have king size beds with some twin options. The Yoga Cave and Yoga Cave Plus have single beds.
How many twin share rooms are there?
There are 4 x Lotus Pad, 3 x Prana Cabana Plus, 2 x Prana Cabana and 2 x Prana Pad twin share rooms available at Vikasa.
If you do need twin shared rooms then please let us know so we can check availability.
Can I just rent the yoga sala?
Yes, the Zen, Padma and Black Lotus Salas are available to book, depending on availability. Salas must be rented at 3 hours minimum- please contact us to check availability and pricing.
What meals are included?
Daily brunch and dinner are included for all guests staying onsite. See more about meals here. Brunch is served 9.30-11.30 and dinner is served 6.30-8.30pm.
Can I add additional meals?
Yes you can. You can add a daily lunch option from 399 baht (+7%VAT) per guest. You can add a daily snack option from 140 baht (+7%VAT) per guest. You can add coffee and tea before brunch from 80 baht (+7%VAT) per guest. You can choose the timing and frequency of these additional meals as you need for your retreat.
How do guests arrive at Vikasa, are there airport transfers?
Yes, we do offer airport transfers. You can ask your guests to contact us independently at stay@vikasa.com to book their airport transfer through us. We will need their flight details and arrival time.
The airport transfers are from 600 baht (+7%VAT) per person per way.
Can guests stay extra nights? What is the cost for extra nights of accommodation?
Guests are welcome to contact us directly to book extra nights as they please. This is possible depending on availability. The cost depends on the room type and occupancy (single or double).
What activities or excursions are available?
We have a range of options available for you to add to your retreat schedule.
Please check the brochure here for options and pricing.
How do we book activities or excursions?
These can be booked with us via email. They will be added to your final invoice. Some options can be paid for onsite at Vikasa if you are unsure of exact participant numbers. We do need advance notice for all activity and excursion bookings so we can organise these for you. Please contact us for more information.
What is the weather like? Is there a better time to come?
We are lucky to have warm tropical weather all year round. April can be a hitter month, and November-December can be wetter. But otherwise all months are lovely, sunny and warm.
Can you book a photographer or videographer?
Yes, we can absolutely connect you with one on the island. We have a social media package that we offer. We work with several people depending on their availability, so please contact us for pricing and details. We connect you directly with the photographer to organise timing and the payment is made directly to them.
Do you have images/videos we can use to market the retreat?
Yes, when you have paid your deposit then we send you a marketing kit with everything you need. If there is anything specific you need please ask us and we will do our best to provide you.
Please check our general guest FAQ page for all other details here.